Due to the growing concern over proper disclosure, customer forgetfulness and quality assurance, many dealers utilize the SmartEye video and audio capturing system for training and improvement purposes as well as liability protection.

This system digitally records and archives F&I transactions in full color, high quality video and audio. It’s a quality control tool that helps dealers assure that every customer receives professional service and information during every transaction. Recorded transactions are placed on CD-ROM, DVD or archived using SmartEye Net over an encrypted Internet connection.

These archived recordings are stored in a searchable database so that dealers may easily and instantly access needed data via the internet from anywhere in the world.

Using the SmartEye Customer Search Engine, customer transactions can be retrieved by name, stock number, products purchased, business manager name, and/or a host of customizable fields. This gives the dealer instant access to customer transactions, as opposed to manually searching through paper logs and storage rooms full of bulky VHS tapes.